Our members are the best of Canada’s homebuilders
Membership demonstrates that our Builder Members are committed to meeting performance obligations and demonstrating excellence in customer service, product quality, expertise, experience, and the financial capacity to support business activities and the backing of sound business plans.
Our rigorous membership criteria ensure that every Builder Member shares our commitment to performance and professionalism and understands their responsibility to provide remedies for homebuyers when issues arise.
Annual membership review
To maintain the quality of our membership, we maintain a rigorous application process and regularly conducts a disciplined assessment of each Builder Member’s performance and qualifications. The operational areas subject to review include technical achievement, warranty performance, customer satisfaction, business practices and resources, and financial performance.
Among the foremost considerations for membership renewal is the homebuilder’s customer service record for each home built — from purchase to construction through to occupancy and the first year of ownership.