Welcome to The Program! To log into the Homeowner Portal, click here. If you haven’t set up your account yet, use your invitation code found in your initial email from us or in your welcome letter to get started. If you require assistance, please contact us at 1 800 352 8240 or firstname.lastname@example.org
Peace of Mind well beyond the Warranty
For homeowners, the Program provides the comfort that comes with knowing your new home purchase or renovation is protected by Canada’s most experienced, most reputable new home warranty provider.
But the peace of mind doesn’t end there.
Thanks to our high standards of membership – the highest in the province – when you work with a Builder or Renovator Member of the Program, you can rest assured you’re working with a reputable company that will honour its promises, stand behind the homes it builds and work with you to resolve any issues that may arise along the way.
Peace of Mind
- Complete confidence that their builders of choice are the best of Alberta’s best homebuilders
- The comfort that comes with knowing a new home purchase is protected by a professional, reputable and enduring new home warranty provider
- Secure Homeowner Portal for reviewing contracts, requesting Program assistance and accessing important information and resources
- A live Contact Centre with representatives available by phone or email to answer homeowner questions
- Educational resources such as The Guide to the Care and Maintenance of Your New Home and the Surface Water Management brochure
- Alternative dispute resolution options such as Mediation – a hands-on approach to resolving issues
- Mandatory industry-specific education through PHBI to improve competency, performance and service
- Proven track record of honouring promises, standing behind the homes they build and working with homeowners to resolve any issues that may arise
Accessing Your Policy
All policies for your new home are available through the Homeowner Portal. This allows you to access them at any time, download them to your computer, or print them for your records. Be sure to check your Warranty expiry date, found on the last page of your policy, or on the Homeowner Portal under your home’s profile.
Insurance provided by The New Home Warranty Insurance Canada Corporation.
The Best of Alberta’s Best Builders
The Program’s membership, about 700 homebuilding companies strong, represents the elite of Alberta’s homebuilding industry – a reflection of our stringent criteria for gaining and maintaining Program membership.
Just as we insist on working with Alberta’s best homebuilders, Alberta’s best homebuilders insist on working with the Program. Why? Because we are:
- Canada’s first, most experienced and most reputable new home warranty provider
- A leader and innovator in new home warranty products
- An influential collaborator with government and industry associations on issues affecting homebuilders and new home buyers
- A conduit to important information and value-add tools for our Builder Members and their customers
- Committed to offering comprehensive protection and providing our Builder Members and their customers with the resources they need to resolve issues, honour specific industry standards and become better educated about the new home construction process.
If you require assistance, please contact us at 1 800 352 8240 or email@example.com